PRIVACY POLICY   Our Commitment To Your Privacy This Privacy Policy is developed to demonstrate our commitment to your privacy. We encourage you to fully review and get acquainted with this policy, and should you have any questions regarding this policy or would like any further information about our commitment to your privacy, please contact our Customer Service Department at customerservice@daewooUS.com.   1) How do we collect your information and use it? Your IP Address Whenever you browse the Internet, an IP address is automatically assigned to your computer and when you request a page from our site, our servers log your current IP address. Your IP address is used to help diagnose problems with our servers and to administer our web site, but we do not link IP addresses to anything personally identifiable. This means that your session will be tracked, but you will remain anonymous on our servers. Cookies As you may know, "Cookies" are pieces of data your browser stores on your computer's hard drive. They enable us to determine when you or someone using the same browser previously revisits our website and to create a more personalized shopping experience for you. Most browsers are set up to accept cookies, but you can usually change your browser settings to refuse them. We do not use cookies to retrieve personal information about you from your computer. Our policy does not cover the use of cookies by any advertisers we choose to have on our site. Creating Your Account When you log on to daewooUS.com to set up an account, we will ask you for your contact information, method of payment and method of shipping and destination. If we need any additional information from you to complete processing of an order you placed, we will reach you by using the contact information you provided us from your account. While setting up your account, you may be asked to provide demographic or interest-based information. As indicated on the account set-up page, please note that providing such information is completely optional and you are not required to provide such information to set up your account with us. In the event you provide such information, the information may be used to send you notices about upcoming events and promotions or about an occasional survey you may want to complete. You may "opt-out" of receiving such communications by sending us e-mail at customerservice@daewooUS.com or by contacting us using one of the methods listed below under "How to Contact Us". Updating Your Account You have control over the information in your account. You may update your account from time to time by signing in from "Log In" and then clicking on "My Profile" to reenter any account information you wish to change. Alternatively, you may contact us to update your account information. Removing Your Information If for some reason you would like to have your information removed from our database, please send us an email at customerservice@daewooUS.com, or contact us using one of the methods listed below under "How to Contact Us". Please note that you can remove your information from our database only after all your pending transactions have been completed. Please note, also, that while you may be able to remove your information from our database, your information cannot be completely removed from our database archives because we routinely back up our servers for disaster recovery and tax-record purposes.   2) Disclosure of Information to Third Parties Personal Information Your personal information, such as your name, e-mail address, mailing address, payment information, and other data about you, is used by us, our vendors, and our shippers to process and ship your orders. We do not currently sell, trade, rent or release your personal information to third parties, but reserve the right to do so in the future. Sharing of Information We may occasionally share aggregate data about customers, traffic patterns, sales, and other site information with our partners, vendors, and other reputable third parties. This aggregate data, however, does not contain any personally identifying information, such as specific products you purchased. Rather, an illustrative example of aggregate information we may share would be statistics on how many customers have purchased a specific product. Legal Disclosure We may be required to disclose personal information to comply with legal requirements. Following is a list of circumstances that we may disclose your personal information: as required by law; in the good-faith belief that such action is necessary to conform to the edicts of the law; to comply with a legal process served on us; to protect and defend the rights or property of Daewoo Motor America, its website, or its users; to act under certain circumstances to protect the personal safety of our users, our site, or the public. Interaction with Other Sites In the event that you enter or leave our site via links to and from daewooUS.com, including those of advertisers, we cannot assure you of the privacy policies or the protection of privacy those sites provide to its users.   3) Credit Card Security We ensure your security by transferring all of your personal information, including your name, address and credit card information, over a Secure Socket Layer (SSL) line. On an SSL line, your information is encrypted from the point of inception when you initiate your order and cannot be read by others as it travels over the Internet. The tiny padlock icon, located at the bottom of your browser, appearing as "locked" is an indication that your transmission is in secure mode. You can also verify it by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https." After the information reaches daewooUS.com, it is stored on a secure server, which means it resides behind a firewall and cannot be accessed from outside. At that point, your information can only be accessed by employees of Daewoo Motor America to process your orders. All such employees sign a privacy/security policy, which provides legal confidentiality protection for our customers. Violations of this policy results in disciplinary actions, including the possibility of termination, criminal prosecution and civil action.   4) Your Consent/ How to Contact Us Your Consent By using daewooUS.com, you are consenting to the collection, storage, and dissemination of data as described above. We will update any changes to our privacy policy on this page so you can readily access our most up-to-date Privacy Policy. You may also receive e-mail regarding changes to our Privacy Policy or any other matters. How to Contact daewooUS.com We are interested in hearing from you, please send your comments to us at customerservice@daewooUS.com. You may also contact us by telephone, toll free at (877)463-2396 (option 6)     Pricing, Product Sales, Payment Method, and Sales Tax Policies   1) Our Pricing & Product Sales Prices listed for our merchandise are in US Dollars and are based on retail pricing. Items in your shopping cart will reflect the most recent price displayed on the item's product detail page. Prices are frequently updated to adjust for different sales, for promotional pricing, and for other discounting. Therefore, prices on the product detail page and in your shopping cart may change after such updates to reflect the current prices. Placing items in your shopping cart does not reserve the most current prices shown at that time; prices are reserved only by placing an order. Discounts are limited-time offers and are not valid with other offers. Despite our best efforts, a small number of the items may be mis-priced. If we advertise items at lower prices than the daewooUS.com sale prices, please contact a Customer Service Representative at customerservice@daewooUS.com so that they can adjust the price for you. Price adjustments cannot be applied to orders that have already been submitted. daewooUS.com reserves the right to adjust pricing and determine if sale pricing will apply. We cannot confirm the price of an item until you complete your order. The receipt of an e-mail order confirmation does not constitute the acceptance of an order. Prior to the acceptance of an order, verification of information may be required. Daewoo Motor America reserves the right to cancel a sale or to issue a Return Material Authorization for merchandise that does not conform to specifications, or is advertised or shipped in error. Daewoo Motor America reserves the right to limit the order quantity on any item and/or refuse service to any customer without prior notification.   2) Pricing and Product Error & Inaccuracy Disclaimer Information at daewooUS.com may contain errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice and obligation (including after you have submitted your order). Please note that such errors or inaccuracies may be related to product descriptions, pricing and availability. In the event of a pricing or product error, daewooUS.com will provide you with the following options: (1) to proceed with the transaction based on the corrected information; or (2) to cancel your transaction. We apologize for any inconvenience. If you are not fully satisfied with your purchase due to any errors or inaccuracies, you may return it as an erroneous shipment. Please see our Shipping and Return Policies for further information. Please note that while we have tried to accurately display the colors [and measurements] of the merchandise, the actual colors you see will depend on your monitor [and the measurements may sometimes vary]. Descriptions of, or references to, products or services on the daewooUS.com site do not imply endorsement of that product or service, or constitute a warranty, by Daewoo Motor America. In addition, various web sites and price engines that list Daewoo Motor America's prices may not reflect Daewoo Motor America's current prices. We do not guarantee the price listed on other web sites or price engines.   3) Payment Method We currently accept payment via two credit cards: Visa and MasterCard. Every time you enter into a transaction with us, it is a secure process. We transfer all of your personal information, including name, address and credit card number, over a Secure Socket Layer (SSL) line. This ensures that your information is encrypted and cannot be read by others as it travels over the Internet.   4) Sales Tax Applicable sales tax is required to be charged on merchandise delivered within the United States.     Shipping and Return Policies   1) Shipping and Delivery Time Generally, based on our ground shipping, if you placed an order for an item with 24 hour availability, your total delivery time will be 1 to 2 days of processing time plus 3 to 7 days of transportation time (depending on your place of destination). In other words, on average, you can expect your purchase to be delivered within 5 to 10 business days after placing your order. As soon as a shipment has been made, tracking numbers will be sent to you by e-mail. Of course, next day shipping and second day shipping are also available, in order to meet your needs.   2) Partial Shipments We make every effort to ship all products in a single shipment. If, for any reason, we cannot ship one or more items, we will cancel your entire order and credit your account accordingly. However, we will show you parts availability through the order history screen in order for you to place another order for the available parts only.   3) Merchandise Damaged in Delivery We recommend that you inspect your merchandise before you accept and sign for it. We make every effort to prevent shipping damage, but it does happen occasionally. If your merchandise is damaged upon arrival, 1. Please keep the original shipping carton and do not discard or destroy it; 2. Immediately contact your shipper's local office for a damage inspection report; 3. Request that your shipper return the merchandise to the address listed on the package in the original shipping carton. Please do not return the merchandise yourself; as that could delay your reorder credit; and 4. Within 48 hours of receiving the item, contact our Customer Service Department with the damage call tag number issued to you by your shipper and we'll help you reorder the item or get a credit.   4) Customer Satisfaction Guarantee If you are not satisfied with your purchase from daewooUS.com for any reason, you may, so long as the product has not been installed or damaged by you, return it within 5 days of receiving it for a refund. Non-defective product returns that are returned for credit or refund will be subject to a twenty percent (20%) restocking fee. The restocking fee will be waived if your return results from an erroneous shipment by us. All returns are also subject to our inspection of the actual, returned merchandise prior to refund. We have simplified the return process into three (3) quick steps.   a. The three quick product return steps include the following: Step 1: Contact Customer Service online via e-mail at customerservice@daewooUS.com or by mail and request a Return Material Authorization (RMA) Number. (Without a RMA Number, your return may be refused by our receiving department). Step 2: Re-pack the merchandise for return and include the hard copy of completed Return Authorization Form. All merchandise must be returned in its original manufacturer's box, with all original packing materials. We also require you to include all components, manuals, and accessories, as you received them from us. Step 3: For your protection, we encourage you to send your return via UPS or Insured Parcel Post. We will pay for shipping if your return is the result of an incorrect shipment by us or is due to a damaged or defective product. We require you to pay for shipping when the return is for other reasons.   b. Refunds     After we receive the returned merchandise and our inspection of the merchandise validates the reason for return, we will make the requested refund on the same credit card you used to make your purchase. Please note that credit on your card might not appear for up to 45 days, depending upon internal policies of your credit card issuer. If you have any questions, please contact our Customer Service Department via e-mail or by telephone toll free at (877)463-2396(option 6). The refund amount will be the amount you paid for the merchandise plus tax. If your return results from an incorrect shipment by us or is due to damage or defect in the merchandise, we will add shipping charges for delivery and return. Note that we pay for ground service only on return shipments unless authorized by our Customer Service Department.   5) Cancellations of Your Order Once your purchase has been confirmed, cancellation of your order is possible before the order is processed. To request a cancellation of order, please go to the "Customer Service" screen on daewooUS.com and click on "Cancel Order" and follow the simple instructions. Please attempt to cancel as early as possible, because your window of opportunity can sometimes be very short. You will receive an e-mail confirmation after your order has been canceled. Items sold as a set may be canceled only as a complete set. Once you miss this opportunity to cancel your confirmed purchase, it is no longer possible to cancel it. Your option then is to return your purchase by following the product return procedures specified in section 4) a. above.     Parts and Accessories Limited Warranty   What Is Covered Daewoo Motor America (DMA) warrants that all Genuine Daewoo Parts and Accessories shall be free from defects in workmanship and material. Parts and accessories purchased through DMA's internet site that are proven to be defective, shall be exchanged at no charge to the customer. Labor charges to remove and replace defective part(s) in question, are NOT covered by this limited warranty.   Warranty Period The warranty coverage for Genuine Daewoo Parts and Accessories is twelve (12) months from the original date of purchase and not from the date the part was installed verified by the customer's receipt.   Exchange Process Parts that are claimed to be defective that were purchased from DMA's internet site must be reviewed with the Daewoo Customer Assistance Center by calling toll free (877) 362-1234, select option 6. The Customer Assistance Center will issue a Return Materials Authorization (RMA) number when appropriate. Customer will be sent (via e-mail attachment) a Return Authorization Form to complete and to include the RMA Number. Customer should send the part(s) in question, freight prepaid, along with a completed copy of the Return Authorization Form and a legible copy of the customer's receipt to:   Daewoo Motor America 1055 W. Victoria Street Compton, CA 90220 Attn: Warranty Department Once the part(s) are verified as defective, DMA will ship a replacement part to the customer.   What Is Not Covered Damage or Failure Due to Accident, Misuse or Alteration Damage or failure resulting from the following is not covered by this warranty. For example: Accidents, collision, theft, fire, freezing (or any other severe weather condition). Misuse of the vehicle such as driving over curbs, overloading, racing, rallies or other competitive events. Alteration, modification or improper repair. Installation of non-Daewoo approved accessories or components Improper installation of any Daewoo approved after-market accessory or components. Glass breakage except for damage resulting from a defect in material or workmanship. Damages or Corrosion Due to Environment or Use Damage or corrosion resulting from the following is not covered by this warranty. For example: Damage or surface corrosion resulting from environment such as industrial, chemical or other airborne fallout, tree sap, salt, windstorm, hail, water or flood, lightning, earthquake or other environmental conditions. Cosmetic or surface corrosion resulting from stone chips or scratches in paint. Damage or Failure Due to Improper Maintenance Any damage or failure resulting from improper maintenance such as the following is not covered by this warranty. Some examples are: Use of fuels not recommended in the Owner's Manual or improper oils or fluids. Failing to perform the required scheduled maintenance. Handling and operation of the vehicle contrary to the instructions described in the Owner's Manual. Maintenance Service and Normal Wear Routine maintenance service and normal wear such as the following is not covered by this warranty. For example: Engine tune-up Cleaning and polishing Oils, lubricants, fluids Filters Wiper blades Clutch linings Brake linings and pads Tire rotation Wheel alignment and balancing Headlight aiming Normal Deterioration The warranty does not cover normal deterioration of paint, trim and appearance items due to use and exposure. Incidental Expense Incidental expense such as the following are not covered by this warranty Communication expenses, such as telephone calls Vehicle rental charges Travel, lodging or meal expenses Time, business and commercial loss Compensation for inconvenience Damage to other parts